3 things your Managed IT Service Provider is doing that you are blissfully unaware of
If you’re paying for a managed IT service, you might be unaware of the following things.
As part of any managed IT service quite commonly, your systems will be covered with a piece of software. Referred to as RMM – this stands for remote monitoring and management. It’s crucial for a managed IT service companies’ success with their clients that this is running on all PCs, laptops, and servers.
What does it do?
Well, the name alone you can guess a few things from it – it monitors the health of the technology in your business. If there’s a problem, the IT company are alerted to the issue before the client is even aware of a problem.