3 things your Managed IT Service Provider is doing that you are blissfully unaware of

by | Sep 3, 2019 | Managed Service

Managed IT Service

If you’re paying for a managed IT service, you might be unaware of the following things. 

As part of any managed IT service quite commonly, your systems will be covered with a piece of software. Referred to as RMM – this stands for remote monitoring and management.  It’s crucial for a managed IT service companies’ success with their clients that this is running on all PCs, laptops, and servers.

What does it do? 

Well, the name alone you can guess a few things from it – it monitors the health of the technology in your business.  If there’s a problem, the IT company are alerted to the issue before the client is even aware of a problem.