FULLY MANAGED SERVICE
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Do these issues plague your business?
• No Technology Plan? Does your organisation lack a strategy for how technology can best serve it into the future? • IT Budget Crunch? Under pressure to reduce IT costs, increase value or maximize profitability? • Management Struggles? Need to find a more efficient way to manage your company’s technology?Program Advantages:
• Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner • Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounterA True IT Partnership
Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.Program Features
DEVICE LIFECYCLE MANAGEMENT
Managed Server
Managed Workstation
Managed Network
Managed Security
Managed Backup
Managed Support
Plans and Pricing
We have a wide variety of pricing options to suit your business. Whether you require a single visit or ongoing support, we have pricing to suit your needs. *All managed service pricing is tailored to your business needs so please give us a call if you are interested.Features
COMPARE PACKAGE FEATURES
SUPPORT
Guaranteed Response Times
Customized Support Application
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Adds / Moves / Changes
Unlimited Remote Support
Unlimited Onsite Support
Unlimited After Hours Support
SECURITY
Password Management System
Dark Web Monitoring
Managed Firewall
Simulated Phishing Attack
Vulnerability Scan / Penetration Test
MANAGEMENT
IT Documentation
Monthly Executive Report
Asset & Inventory Management Report
IT Budget Preparation
Technology Business Review Meeting
TRAINING
Security Awareness Training
End User Training
Technology Adoption Session
SERVICES
Microsoft 365 Business License
Office365 Backup License
Monthly Human Backup Testing
BDR as a Service
Simulated Mock BDR Test
Flexi Support Essentials
$75
per user per month
VIP Rates
Standard Rates
$99 per domain
from $195 per month
$1,495
$2,995
$495
$1,495
$2,495
Bi-Annual
Standard Rates
Annual
From $28/user/mo
From $5/user/mo
From $199/month
From $199/month
$495
flexi support Premium
$99
PER USER PER MONTH
VIP Rates
from $95 per month
Bi-Annual
Bi-Annual
Annual
Annual
Quarterly
Bi-Annual
From $28/user/mo
From $5/user/mo
From $199/month
From $199/month
Quarterly
flexi support complete
$150
PER USER PER MONTH
Bi-Annual
Bi-Annual
Bi-Annual
Bi-Annual
Monthly
Quarterly
Monthly